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Stories from the Hospitality Industry

Success Stories

Insights, innovations, and real-world experiences from hospitality operators who are transforming their businesses with CrunchApp.

Storm Chasers of Hospitality: Navigating Ongoing Challenges
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Storm Chasers of Hospitality: Navigating Ongoing Challenges

IntroductionInflation. Staffing woes. Shifting consumer preferences. The hospitality industry often feels like a tempest, with operators playing the role of storm chasers—constantly tracking and adapting to new weather patterns. Here, we spotlight some of the most significant ongoing challenges and offer strategies to not just survive but thrive in the turbulence. 1. Inflation and Economic […]

January 20, 2025
2 min read
Build-A-Report Workshop: Creating Custom Reporting for Hospitality Mastery
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Build-A-Report Workshop: Creating Custom Reporting for Hospitality Mastery

IntroductionEvery hospitality business is unique, from the corner café specializing in artisanal donuts to the five-star hotel offering fine-dining experiences. One-size-fits-all reporting tools might scratch the surface, but to truly excel, you need custom reporting. Think of it like a tailored suit: it fits your operation perfectly, highlighting strengths and identifying weaknesses in real time. […]

January 20, 2025
4 min read
Data-Powered Delights: Why Next-Gen Analytics Fuel Hospitality Growth
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Data-Powered Delights: Why Next-Gen Analytics Fuel Hospitality Growth

IntroductionIn today’s hospitality industry, gut instinct and experience remain invaluable assets, but they are no longer enough on their own. Operators are now layering creativity with concrete, data-driven insights to adapt and flourish in an ever-competitive market. Whether it’s pinpointing exactly when to schedule staff shifts or predicting which menu items will soar to popularity, […]

January 20, 2025
9 min read
Reclaim Your Time and Scale with Ease: Smart, Data-Driven Solutions for Hospitality Operators
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Reclaim Your Time and Scale with Ease: Smart, Data-Driven Solutions for Hospitality Operators

Introduction The hospitality industry thrives on passion, creativity, and the pursuit of extraordinary guest experiences. Whether you run a neighborhood café, a boutique hotel, a bustling restaurant, or a multi-venue operation, your calling is to delight customers and cultivate meaningful connections. Yet for many operators, the day-to-day reality is filled with a never-ending list of […]

January 20, 2025
15 min read
Data-Driven Dining: How Analytics Are Revolutionising the Hospitality Experience
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Data-Driven Dining: How Analytics Are Revolutionising the Hospitality Experience

Introduction The hospitality industry—encompassing everything from hotels and resorts to restaurants, bars, and event venues—has always been defined by its complexity and competitiveness. Shifting guest preferences, fluctuating costs, and evolving consumer trends can make it feel as though each day brings a new challenge. Historically, many operational decisions in hospitality relied on educated guesses or […]

January 20, 2025
15 min read
2024 in the Rearview, 2025 on the Horizon: Transforming Hospitality for the Future
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2024 in the Rearview, 2025 on the Horizon: Transforming Hospitality for the Future

Introduction Introduction As the hospitality industry steps into 2025, it carries forward a wealth of lessons learned in 2024—a year marked by continued post-pandemic challenges and rapid evolution. Operators grappled with supply chain disruptions, shifting consumer behavior, and labor shortages while also embracing technology, sustainability, and new business models. Now, as caution blends with optimism, […]

January 20, 2025
6 min read